That is a very complex question, What should you look for when choosing an alarm company? Whenever a consumer purchases a product, he or she typically has three things in mind: quality of product , customer service , and price . It is the consumer’s goal to maximize each criterion. However, it is often IMPOSSIBLE to have all three. At ATP Alarms , we try our hardest to maximize these key elements as much as possible. Below I will rank the criteria in order of what I find most important.

1. The Product ; We are talking about life safety —not a dishwasher or a boat. An alarm system can save your life. It protects you and your family from theft , home invasion , fire , carbon monoxide , water damage , and even low temperature damage . You NEED it to work. With that said, the quality of product is the most important criteria to purchase on. Anyone can go to Lowes or Amazon and order home security equipment and install it himself. American Total Protection is a Honeywell Authorized dealer —we are appropriately licensed and we are trained by the manufacturer. When you purchase a monitored security system from ATP Alarms you can rest assured that it will function.

2. Customer Service ; Similar to criteria number 1—this is life safety ! When your system is not working properly, you need a company that will respond in a timely and ethical manner. Going on vacation and need to add someone to the call list? Call ATP Alarms and we will satisfy that request promptly. Did lightning strike your home and cause damage to your alarm system? ATP Alarms will work tirelessly with your adjuster or insurance company to make sure that you are compensated fairly. When it comes to you and your family’s safety, customer service is critical.

3. The Price ; Price is often the driving factor in people’s decisions. However, when it comes to security, you “get what you pay for”. With that said, you should be weary of the company that charges new customers $20.00 a month. You should also be weary of companies that “ bait and switch ” their customers. Some companies will sign up homeowners to an introductory rate and raise their monthly bill throughout the course of the contract. With that said, ATP Alarms has solutions for ALL budgets ! We understand that people have financial restraints and we will do the best we can to protect your family with the budget that you have.

When buying a product, one must always consider the above three criteria and remember that you can never have each criteria maximized. However, you can hope to have a company that does its best to maximize all three. If I was selling you an alarm and you could only have two of the above criteria, what would you choose to leave out? This is of course, a redundant question. ATP Alarms is American Total Protection , where we bring value and peace of mind.

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