How Do I Login to my ATP Home Security System’s Online Account?

ATP • June 24, 2016

Logging into my ATP Home Security System’s Online Account

To log into your American Total Protection Home Security System ’s Online Account:

1. Go to the American Total Protection homepage and click Login at the top right hand corner, or visit http://atpalarms.com/my-account/ .

You will be taken to a page that looks like this:

2. Click the LOGIN icon under American Total Protection.

You will be taken to the login page (see picture below) where you will be asked to input specific account details.

3. Enter one of the following:
Account ID : this would be the Account ID provided by American Total Protection at the set-up of your security system
Telephone number : this is the telephone number that you have confirmed on your security account

4. Enter your password

5. Click “ Sign In ”. This will take you to your account.

If you forgot your password
To reset your password, ensure that you have on hand your:

  • Account ID or Phone Number
  • ZIP Code
  • Email Address (must be the email address associated with your home security account)

1. Click I Forgot My Password on the login page.

2. You will be taken to a page which looks like this:

3. Enter the information requested.

4. Click Send Email .
A message will be sent to your email account with the instructions on how to reset your password.

If you are still having difficulties accessing your account, please feel free to contact one of our Customer Service Agents at (844) 287-2576 who would be more than happy to assist you.

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